Welcome to "Qamra Abayas" (referred to as "Store", "We", "Us"). We fully understand the importance of privacy and are deeply committed to protecting your personal data in accordance with the highest technical standards and the applicable laws in the Kingdom of Saudi Arabia. This policy transparently explains how we handle your information when you visit our website or make a purchase.
1. Information We Collect
To ensure an exceptional service, we collect the following types of information:
Directly Provided Information: This includes identity and contact details (full name, phone number, shipping/billing address, and email) provided during registration or checkout.
Secure Payment Information: We do not store your credit card details on our servers. All payments are processed through secure, encrypted gateways (e.g., Mada, Visa, Tabby, Tamara) that comply with global security standards (PCI-DSS).
Automated Technical Data: While browsing, we automatically collect technical data (e.g., IP address, browser type, time zone) using Cookies to enhance your experience.
2. How We Use Your Information
Your personal data is used exclusively for the following operational purposes:
Order Fulfillment: Processing your order, issuing invoices, and accurately shipping products to you.
Effective Communication: Updating you on your order status and providing quick responses via our customer support team.
Security & Fraud Prevention: Automatically screening orders to protect the store and our customers from potential fraud.
Development & Marketing: Improving site performance and sending exclusive offers (subject to your consent, with an option to opt-out at any time).
3. Sharing Information with Third Parties
We are committed to absolute confidentiality; we do not sell or rent your data to any marketing agencies. Data sharing is strictly limited to our trusted operational partners (e.g., shipping companies to deliver your order, and payment gateways for financial processing), or when absolutely necessary to comply with legal and governmental regulations.
4. Data Security and Cookies
Our store implements state-of-the-art security measures, including SSL encryption, to protect your information from unauthorized access. We also use Cookies to remember your preferences (like shopping cart contents) to provide a seamless shopping experience. You can manage these settings through your browser at any time.
5. Data Retention and Your Rights
We retain your data only for as long as necessary to fulfill your orders or comply with financial and tax records. As a customer, you have the right to access, correct, or request the deletion of your data (as permitted by law).
Contact Us Regarding Privacy:
The "Qamra Abayas" Support Team (Authenticated by the Saudi Business Center, No. 0000293357) is always available to answer your inquiries via:
Phone: 0561962899
Email: [email protected]
